Privacy Policy

Last updated: August 27, 2026

FastMy.Biz ("we," "us," "our") builds simple AI helpers and automations for small businesses. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

Information you provide directly:

• Fit-check / inquiry form: business name, your name, email address, and a description of what you want help with.
• Kai assistant chat: the messages you send, plus any contact details you share during the conversation (name, business name, email, phone).
• Customer portal: business and contact details, documents you upload (PDFs, images, Office files, spreadsheets, and text files), and chat history.
• Magic-link sign-in: your email address.
• Text messaging (SMS): your mobile phone number and your consent to be contacted, plus the messages exchanged with the assistant.

Information collected automatically: basic technical data such as IP address, browser type, and pages visited, used for security and to keep the site working. We do not use advertising trackers on the public site, and we do not sell browsing data.

2. How we use information

• Respond to inquiries and provide a free AI fit check / game plan
• Build and operate your AI assistant
• Deliver and improve our services
• Send service emails such as magic links, lead notifications, and account updates
• Send text messages you have asked for, such as appointment reminders, follow-ups, and replies to your enquiry
• Keep records for billing, security, and legal compliance

3. How we store and protect information

• Customer and lead data is stored in a database on our servers. Uploaded documents are stored in private cloud storage (Amazon Web Services S3, U.S. region).
• Documents are kept in a private, encrypted bucket. Only the customer's own assistant and authorized FastMy.Biz staff can access them.
• All traffic is encrypted in transit (HTTPS/TLS). We follow least-privilege access so only people who need your information can see it.
• We do not sell or rent personal information.

4. Third-party services

To run the service, we use a small number of processors, each only as needed:

• An AI assistant platform (Dify) to power Kai chat
• Automation software (n8n) for internal workflows
• An email delivery service for magic links and notifications
• A text-messaging provider to deliver SMS on behalf of the business you contacted
• Amazon Web Services for document storage
• A staff-only sign-in system (Authentik) for our internal team

5. Text messaging (SMS)

Some FastMy.Biz assistants send text messages on behalf of the business you contacted. We only text you if you have given that business your mobile number and agreed to be contacted by text.

• What you may receive: replies to your enquiry, appointment confirmations and reminders, follow-ups about a quote or job, and occasional review requests — always from the business you contacted, never from unrelated senders.
• How often: message frequency varies and depends on your conversation with that business. We do not send bulk marketing blasts.
• How to stop: reply STOP to any message to opt out at any time. Reply HELP for help, or email info@fastmy.biz.
• Cost: message and data rates may apply, depending on your mobile plan. We do not charge you for messages.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and local storage

We use minimal session cookies so the customer portal can keep you signed in. Staff-only admin pages use sign-in cookies. We do not use advertising or cross-site tracking cookies on the public site.

7. Data retention

We keep information for as long as needed to provide the service and meet legal and accounting obligations. If you stop being a customer, we will delete or return your documents on request.

8. Your choices and rights

You may request access to, correction of, or deletion of your information, or ask us to stop contacting you, by emailing info@fastmy.biz. To stop text messages specifically, reply STOP to any message. We will respond within a reasonable time.

9. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be posted here with an updated date.

11. Contact

FastMy.Biz — info@fastmy.biz